Improving Workforce Effectiveness

Utilizing TrackerSuite.Net, organizations can improve the effectiveness of their workforce by rebalancing project and service portfolios and tracking resource workloads.

The 2009 CIO Agenda by Gartner placed “improving enterprise workforce effectiveness” at number three in its list of the top ten business priorities for CIO (preceded by business process improvement and reducing enterprise costs).

There are several components to workforce effectiveness, including skill training, employee hiring and retention, responsibilities and role management. The primary element, however, is simply managing the workload of employees.

Utilizing TrackerSuite.Net, a Web based suite of integrated business applications, organizations can ease the workload of their employees through simplifying and automating workflow, and the effective allocation of resources to prevent project and support service overloads.

Simplifying and Automating Workflow

TrackerSuite.Net simplifies the work experience of users in two ways.

• First, it provides users with a single portal to the information and tools they interact with on a daily basis, which they can access through a browser or surface within their own email client. TrackerSuite.Net users can access databases for projects, support services, time and expense reporting, purchasing, HR and more, all within a single portal.
• Second, TrackerSuite.Net eliminates manual workflows for key processes in the organization. Timesheets, expense reports, purchase orders, check requests and more are automatically routed through the approval process. TrackerSuite.Net also sends automated email reminders for timesheets and status reports, easing the workload of managers and saving them the effort of tracking down the employees they manage.

Improving Resource Allocation

TrackerSuite.Net simplifies resource availability analysis, with views of weekly or monthly workloads across the organization, that can be filtered by business unit, manager, and position. Managers can also drill down on a specific resource to see that individual’s workload.

Using these tools, managers can more easily identify overloaded resources and shift the workload to improve the effectiveness of the workforce, as well as ensure that resources are given time for skill building activities and training, increasing their value within the organization as well as reducing burnout.

Summary

TrackerSuite.Net helps organizations improve the effectiveness of their workforce by empowering workers, automating routine processes, and providing executives and managers the tools they need to track and allocate resources effectively, and cultivate employee value.